Rolland D. Everitt 35 Sheffield Avenue Newport, Rhode Island 02840-1617 e-mail: Rolland.Everitt@Verizon.net web: rolland-everitt.info phone: (401) 847-0814

Employment history

March, 2001 - present

IBM
88 Silva Lane
Middletown, RI 02842

position: Technical Opportunity Manager

• Provide technical and administrative support of consulting services engagements, including:
  • Meeting with clients and reviewing specifications to extract technical requirements.
  • Provide estimates and technical language for inclusion in contracts.
  • Assess suitability of consultants for assignment to engagements.
  • Liaison with business partners when services must be purchased.
  • Interview candidates for consulting positions.

October, 1999 - March, 2001

IBM
88 Silva Lane
Middletown, RI 02842

position: Senior I/T Specialist

• Deliver services, including installation and configuration of MQSeries products; system design; and application development.

October, 1996 - October, 1999

IBM
88 Silva Lane
Middletown, RI 02842

position: Information Developer

• Develop programming, installation, and reference manuals for a suite of middleware and digital telephony software products.
• Provide technical support to a department of six information developers.
• Maintain a department web site.

April, 1996 - August, 1996

Integrated Performance Decisions (a division of Analysis & Technology)
One Corporate Place
Middletown, RI 02842

position: Senior Systems Engineerr

• Assist in the design and integration of electronic document management systems comprised of off-the-shelf and custom components.
• Design and implement on-line help system for GASS - a major software system used by the natural gas industry.

August, 1994 - April, 1996

Day & Zimmermann Information Solutions (a division of Day & Zimmermann LLC)
150 Enterprise Center
Middletown, RI 02842

position: Customer Support Manager

• Overall responsibility for customer support, training, documentation, quality assurance, and configuration management for a systems integrator selling electronic document management systems.
• Supervised a staff of two.
• Supported marketing through on-site demos and technical input to proposals.
• Provided on-site training for client personnel.
• Managed design of problem tracking and CM databases.

July, 1992 - May, 1994

Roger Williams University
One Old Ferry Road
Bristol, RI 02809-2921

position: Director of Academic Computing

• Responsible for providing computer services to faculty and students at a private university.
• Responsible for planning, budgeting, letting contracts, and obtaining grants to operate an academic computer center serving a multi-disciplinary curriculum.
• Supervised a full-time staff of three and a part-time staff of twenty.
• Supported admissions, accreditation, and development efforts through tours, preparation of reports and grant applications
• Provided advice on technology issues to administration.
• Responsible for adopting campus-wide computing standards.
• Primary responsibility for design and implementation contracts for all computer systems in the new school of law.

October, 1990 - July, 1992

Roger Williams University

position: Assistant Director of Academic Computing

• Primary technical responsibility for operating a Data General mid-range timesharing computer.
  Assisted the Director in all aspects of department operations by drafting reports and other documents.
  Assisted faculty research efforts by conducting statistical analyses and data visualization.
  Designed and implemented several large databases to support operational and instructional projects.
  Designed and wrote specifications for the premise data wiring in the new library.
  
  

July, 1983 - October, 1990

Roger Williams University

position: Systems programmer

• Wrote a wide variety of system and application programs in the areas of statistical analysis and reporting, data conversion, simulation, communications, system security, engineering, and graphics.
  
  

September, 1985 - May, 1992

Roger Williams University

position: Instructor (part-time)

• Taught the evening courses Introduction to Computer Systems and Business Computing, which stressed a hands-on approach to problem solving using standard business applications and programming languages.

Education

Roger Williams University

• A.E.T. (summa cum laude) 1982
• B.S. Computer Engineering (magna cum laude) 1985.

Various technical courses taught by:

• Data General (Westboro, MA)
• Aquidneck Data (Middletown, RI)
• Trimco (Middletown, RI; London, England)
• Documentum (Middletown, RI)
• IBM (Middletown, RI; Raleigh, NC)